E. g. customer services and after sales support
Physix® trained the customers in graphic arts in quality control, applications and founded a user club in favor of an excellent customer relationship. In consequence, a flow of experience generated by application was fed back to the company, thus involving both experts and other trained staff.
links the experience from research and development with the needs of marketing and sales » Physix® motivation and method stand for a deeper insight.
Team training from research and development, marketing and sales improves the inner cohesion, a common language and a consistent exposure.
Even best product know-how is just prepares the sales. Sales forces need a motivating input from their market environment.
The sales arguments must be prepared and applied. From a customer point of view, the company must continue to receive information for the next generation of products.
At a glance »
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